Great question! Currently, we remain open and continue to provide services, here are a few key things our clients should know before coming in for services.
- Effective March 17th, 2020 we will no longer be taking walk-in patients for appointments to limit the number of people in clinic spaces.
- Please call your local clinic or 1-877-275-6123 before you come in to schedule your appointment.
- Priority appointments will be given to patients with STI symptoms or possible STI exposure.
- We will be verifying the health status of all patients prior to their scheduled appointment time with the below questions, if your answer to any of the below questions is “yes”, we will postpone your appointment and reschedule for a later date.
o Have you traveled in the last two weeks?
o Have you been in contact with someone who has been confirmed to have COVID-19 OR have you had exposure to individuals from affected areas that have exhibited symptoms?
o Do you have a cough, fever shortness of breath, body aches or sore throat?
- If you need to pick up your prescription, please call ahead. If you would like your prescription mailed to you, give us a call and we will mail your prescription to you for FREE.
- Each appointment scheduled so the least number of people are present in the clinic as possible. No extra people are allowed in the clinic space. If you bring a support person or partner with you, we kindly ask that they wait outside or in the car.
- We maintain our commitment to sanitizing all of our waiting rooms and high-touch areas.
This communication is subject to change without notice. Thank you for your patience as we work hard to continue to serve you as best we can. Please check our Facebook page for any up-to-date communications on clinic availability.
Our other main MAHUBE-OTWA offices, are closed to the public, but you can still call-in and receive services, apply for programs, etc. by calling us at 1-888-458-1385.
Most importantly, stay home if you can, practice social distancing when possible, and stay safe.